Shipping and Returns | Australian Wagyu Association

By using this website, you agree to these terms of use. The Australian Wagyu Association reserves the right at any time to change or add to this website, including these terms of use.

Shipping

We process and post orders regularly so that they arrive to our customers as soon as possible.

Orders placed after 3 pm AEST will be sent on the following business day. We currently use Australia Post for all deliveries.

Returns

We do not accept returns of items for change of mind.

We are happy to exchange or refund your purchase for goods that are faulty or damaged on arrival, provided items are full price, in original packaging, unworn and in their original condition.

To make a return please post to the below address with a copy of your invoice:

RETURNS
Australian Wagyu Association
Suite 6, 146 Marsh Street
Armidale NSW 2350 Australia

Item/s must be returned within 30 days of delivery. Exchanges are subject to the availability of stock.

We can only process a refund through your original payment method.

We do not refund on discount items, sale items, end of line items.

We will issue your refund within 3 business days of receiving your return. Please be aware that PayPal and your financial institution may take a further few days to complete the process.

Stock availability

While we make every attempt to ensure that the online store reflects the availability of stock sometimes an item shown to be available may be out of stock. If an item ordered is out of stock, we will contact you as soon as possible and issue a full refund for those items.

Copyright

This website is the copyright property of the Australian Wagyu Association. You may download, display, print and reproduce this material only for your personal, non-commercial use. Apart from any use as permitted under the Copyright Act 1968, you may not, in any form or by any means:

a) Adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or

b) Commercialise any information, products or services obtained from any part of this website, without the written permission of the Australian Wagyu Association.

Important Notice and Disclaimer

It is very important that you appreciate when viewing the AWA database that the information contained on the AWA database, including but not limited to pedigree, DNA information, Estimated Breeding Values (EBVs) and Index values, is based on data supplied by members and/or third parties.

Whilst every effort is made to ensure the accuracy of the information reported through AWA, AWA officers and employees assume no responsibility for its content, use or interpretation. AWA disclaims all liability (including without limitation, liability in negligence) for all expenses, losses, damages and costs you may incur as a result of the use by you of the data on this AWA database and the information supplied by ABRI and AGBU being inaccurate or incomplete in any way for any reason.

Regarding EBVs and Index values, it is very important to appreciate, and you need to be aware that:

EBVs are derived using Wagyu Single Step BREEDPLAN technology developed independently by the Animal Genetics and Breeding Unit (AGBU), using the information contained within the AWA database.
AGBU is a joint venture of NSW Department of Primary Industries and the University of New England, which receives funding for this purpose from Meat and Livestock Australia Limited.
AWA relies solely on advice provided by AGBU and ABRI in accepting Wagyu Single Step BREEDPLAN software.
EBVs published in Wagyu Single Step BREEDPLAN are estimates of genetic potential of individual animals and may not reflect the raw animal phenotype.
EBVs can only be directly compared to other EBVs calculated in the same monthly Wagyu Group BREEDPLAN analysis.

Regarding pedigree and DNA testing results submitted to the AWA, it is very important to appreciate, and you need to be aware that:

Pedigree and DNA data submitted and supplied to AWA may have errors in it which cannot be detected without further DNA testing.
Technology may have advanced since a particular test was undertaken so that previous inaccuracies which were not detectable are now able to be detected by current testing technology.
AWA estimates that less than 1% of the pedigree entries, ownership or breeding details in the AWA Herdbook may have errors or which may be misleading. For this reason, users ought to consider if they need to obtain independent testing of the relevant animal (if possible) to ensure that the data is accurate.

Regarding prefectural content, it is very important to appreciate, and you need to be aware that:

Prefectural content is based on the estimation of prefectural origin from Japanese breeding records of 201 foundation sires and 168 foundation dams. As genotype-based parent verification is not used in Japan, and full Japanese registration certificates are not available for all foundation animals, exact prefectural composition for these sires and dams cannot be validated.
The calculation of prefectural content for Australian Herdbook animals relies on the accuracy of pedigree records and DNA samples provided by AWA members.
The reporting of prefectural content for animals within the AWA Herdbook relies on the calculation provided by ABRI.

If you consider that you do not understand or appreciate the nature and extent of the data provided on this website or the EBVs of a particular animal, then AWA strongly recommends that you seek independent expert advice.